Welcome to chemist planet (https://chemistplanet.com/). Our first concern is giving our clients premium healthcare items. Before you buy, kindly closely go over our Return and Refund Policy.
- Policy of Return
Pharmaceutical and healthcare products by nature do not allow returns on pills, prescriptions, or any perishable healthcare item. Returns could, however, be approved under the following conditions:
If you get a damaged, faulty, or wrong product, kindly let us know within 48 hours of delivery using detailed pictures of the problem.
Should you get an item different from what you bought, let us know within 48 hours of the delivery.
Should the goods arrive with damaged or altered packaging, do not use them and notify the relevant authorities right away.
Items must be unused, in their original packaging, and accompanied by evidence of purchase.
- Refund Rule
Refunds are provided under just the following guidelines:
Products in Out-of- Stock: Should an order be placed for an item not in stock, a complete refund will be given.
Orders can be canceled prior to shipping. Cancellations are not permitted once the order is delivered.
Should approval be granted, damaged or incorrect items will be handled five to seven business days from the initial payment method.
Exclusions From Refunds:
Refunding used or opened items is not possible.
Safety rules prevent refunding of prescription drugs.
Unless the return results from our fault, shipping charges are not refundable.
- Trade Policy
At this now, we do not have product swaps. Depending on availability, we will start a refund or send a replacement should you have gotten an item that is damaged or wrong.
- How would one ask for a refund?
Use these guidelines to get a refund:
Within 48 hours after delivery, phone [Insert Phone Number] or [Insert Contact Email] our customer care staff.
Share order data including order number, product specifications, and images—if relevant.
Our staff will go over your request and offer additional direction.
Refunds, should be eligible, will be handled five to seven business days.
- Get in Touch Here
Please get in touch with us any inquiries about refunds or returns:
- Email: [info@chemistplanet.com]
- Website: https://chemistplanet.com/